Website: https://www.dreamndrive.net/shop/
Business Name: Dream-N-Drive Pvt Ltd
Effective Date: 8 November 2026

1. Introduction

Welcome to the online store of Dream-N-Drive Pvt Ltd.

These Terms & Conditions govern your access to and use of our website, including browsing products, creating customer accounts and placing orders.

By accessing or using our website, you agree to follow these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. About Our Online Store

Dream-N-Drive Pvt Ltd operates this online store to offer IT products, computer accessories, electronic products and other related products to customers.

We aim to provide accurate product information, transparent pricing and a convenient online shopping experience.

3. Product Information

We make reasonable efforts to display accurate product descriptions, specifications, images and other details.

However:

• Actual product appearance may vary slightly due to photography, lighting or display settings.
• Product specifications may be updated by manufacturers from time to time.
• Product images are provided for identification and reference purposes.
• Customers are advised to read product descriptions and specifications carefully before placing an order.

If any significant product information is incorrect, please contact us for assistance.

4. Product Pricing

All product prices displayed on our website are in Indian Rupees (INR).

Prices, offers and availability may change without prior notice.

Applicable taxes, shipping charges or other additional charges, wherever applicable, will be displayed during the checkout process.

We make reasonable efforts to ensure pricing accuracy. If an incorrect price is displayed due to a technical or clerical error, we reserve the right to contact the customer before processing the order.

5. Orders and Order Confirmation

Customers can place orders through our website by selecting products and completing the checkout process.

After an order is placed, an order confirmation may be sent to the registered email address or mobile number.

An order confirmation indicates that we have received the order. We reserve the right to accept, reject or cancel an order in circumstances such as:

• Product unavailability.
• Incorrect product pricing or listing information.
• Payment failure or suspected fraudulent activity.
• Incomplete or incorrect customer information.
• Other genuine operational or legal reasons.

If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Cancellation and Refund Policy.

6. Payment Terms

Customers can make payments using the payment methods made available at checkout.

Our online store may support payment facilities through authorised payment gateway providers, including PhonePe.

Customers must provide accurate payment information and complete the payment process through the authorised payment gateway.

We do not request customers to share their UPI PIN, debit card PIN, credit card PIN or internet banking password with us.

An order may be processed after successful payment confirmation, subject to product availability and order verification.

7. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Delivery timelines may vary depending on product availability, delivery location, courier services and other operational factors.

Customers are responsible for providing accurate shipping details and contact information.

For further information regarding delivery charges, dispatch timelines and shipping conditions, please refer to our Shipping and Delivery Policy.

8. Cancellation, Returns and Refunds

Customers may request order cancellation, returns or refunds subject to the conditions mentioned in our Cancellation and Refund Policy.

Eligibility may depend on the product category, product condition, order status and applicable legal requirements.

Customers should review the Cancellation and Refund Policy before placing an order.

9. Product Warranty

Products sold through our website may carry manufacturer warranty or brand warranty, wherever applicable.

Warranty coverage, duration and service conditions depend on the respective manufacturer or authorised warranty provider.

Customers are advised to check the warranty information mentioned in the product listing before purchasing.

Dream-N-Drive Pvt Ltd will assist customers with warranty-related enquiries wherever applicable. Warranty claims remain subject to the manufacturer’s terms and conditions.

10. Customer Accounts

Customers may create an account on our website to manage personal information, view order history and access account-related services.

Customers are responsible for maintaining the confidentiality of their login credentials.

Any activity carried out through a customer’s account will be treated as activity authorised by that customer unless unauthorised access is reported.

Customers should inform us promptly if they suspect unauthorised use of their account.

11. User Responsibilities

While using our website, customers agree:

• To provide accurate and complete personal information.
• To use the website only for lawful purposes.
• Not to attempt unauthorised access to the website or its systems.
• Not to misuse payment facilities or engage in fraudulent activities.
• Not to interfere with the website’s operation or security.
• To follow all applicable laws and regulations.

We reserve the right to restrict access where misuse or suspicious activity is identified.

12. Intellectual Property

All website content, including text, graphics, logos, design elements and other materials, belongs to Dream-N-Drive Pvt Ltd or its respective owners and licensors, unless otherwise stated.

Customers may not reproduce, copy, distribute or commercially use website content without prior written permission from the rightful owner.

Product names, logos and trademarks belonging to other companies remain the property of their respective owners.

13. Third-Party Services and Links

Our website may use third-party services for payment processing, shipping, analytics and other business operations.

We may also provide links to external websites for customer convenience.

Such services and websites are governed by their respective terms and privacy policies. We are not responsible for the independent policies or practices of third-party service providers.

14. Limitation of Liability

Dream-N-Drive Pvt Ltd will make reasonable efforts to maintain accurate website information and reliable online services.

However, we do not guarantee uninterrupted or error-free website availability.

To the extent permitted by applicable law, we shall not be liable for indirect or incidental losses arising from temporary website interruptions, third-party service failures or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited under applicable Indian law.

15. Privacy and Personal Information

Customer information is collected and handled in accordance with our Privacy Policy.

Customers are encouraged to read our Privacy Policy to understand how their personal information is collected, used and protected.

16. Changes to These Terms

Dream-N-Drive Pvt Ltd reserves the right to update or modify these Terms & Conditions whenever required.

Updated terms will be published on this page along with the revised effective date.

Customers are encouraged to review this page periodically.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of our website or purchases made through our online store shall be subject to the jurisdiction of the competent courts and authorities in accordance with applicable Indian law.

18. Contact Information

For questions or assistance regarding these Terms & Conditions, please contact us:

Dream-N-Drive Pvt Ltd

Website: https://www.dreamndrive.net/shop/
Email: info@dreamndrive.net
Phone: +91-9690159393